Return & Refund Policy
🔄 RETURN & REFUND POLICY
Thank you for shopping with The Style Wear. We value our customers and want you to shop with confidence. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
By placing an order with The Style Wear, you agree to the terms outlined in this policy.
📦 Return Eligibility
We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must:
- Be unused and unworn.
- Be in its original condition.
- Be returned with all original tags, packaging, and accessories (if applicable).
- Show no signs of damage caused by the customer.
- Be accompanied by proof of purchase or your order number.
Returns that do not meet these requirements may not be accepted.
❌ Non-Returnable Items
The following items cannot be returned unless they arrive damaged or incorrect:
- Used or worn products
- Items without original packaging or tags
- Clearance or Final Sale items
- Gift Cards
- Personalized or customized products
- Products damaged due to misuse or improper handling
🔄 How to Start a Return
To request a return:
- Contact our customer support within 30 days of receiving your order.
- Include:
- Your order number
- Reason for the return
- Photos of the product (if damaged, defective, or incorrect)
- Once approved, we will provide return instructions.
Please do not send any items back without receiving return authorization, as unauthorized returns may not be accepted.
💳 Refund Process
After your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be issued to your original payment method.
- Refunds are typically processed within 5–10 business days, depending on your payment provider or financial institution.
Original shipping charges are non-refundable, unless the return is due to our error or a defective or incorrect item.
📦 Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Clear photos of the item
- Photos of the shipping box
- Photos of the packaging
- A brief description of the issue
After reviewing your request, we may offer:
- A replacement
- A full or partial refund
- Another appropriate resolution
🔁 Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please return the eligible product (if applicable) and place a new order separately.
❌ Order Cancellations
Orders may be canceled only before they have been processed for shipment.
Once an order has been shipped, it cannot be canceled.
📭 Refused or Undeliverable Packages
If a package is returned to us because:
- An incorrect shipping address was provided,
- Delivery was refused,
- The package was unclaimed,
any refund issued may be reduced by the original shipping cost and any return shipping fees incurred.
⚠️ Fraud Prevention
To protect both our customers and our business, The Style Wear reserves the right to:
- Decline returns that do not comply with this policy.
- Refuse refunds in cases of suspected fraud, abuse, or unauthorized activity.
- Request additional information before approving a return or refund.
📜 Policy Updates
We may update this Return & Refund Policy at any time.
Any changes will become effective immediately upon being posted on this page.
📬 Contact Us
If you have any questions regarding returns or refunds, please contact us:
The Style Wear
📧 Email: help.thestylewear@outlook.com
📍 Address: 232 New Sawyer Brown Rd, Nashville, TN 37221
Thank You
Thank you for shopping with The Style Wear.